Quick Start Guide: Birdeye Listings
Congratulations on your purchase!
Our Listings product is designed to help you take control of your business data across a variety of citation websites. This quick start guide will walk you through the basics of setup and maintenance according to our best practices.
💬 Need help? We're here to support you—don't hesitate to reach out!
✅ Checklist for Getting Started
Use this checklist to ensure you’ve covered all the steps:
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❏ Complete Profile
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❏ Fix Listings
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❏ Update Listings
📋 Step 1: Complete Your Profile
Before syncing your listings, start by filling out your business profile with as much detail as possible.
The Listings tool uses this profile to update and publish your business info across multiple sites.
Critical fields to complete:
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Business Name
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Address
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Phone Number
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Website URL
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Categories
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Business Hours
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Description and Keywords
💡 Tip: The more complete your profile, the more accurate and trustworthy your listings will appear.
🔧 Step 2: Fix Listings
To begin fixing existing listings:
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Ensure you’ve selected your business Categories in the Profile section.
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Navigate to the Listings tab.
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Open the Actions dropdown and select Fix Listings.
🔗 Step 3: Connect Social Accounts
To ensure Birdeye can update key listings, make sure your social profiles are connected:
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Google Business Profile
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Facebook Page
Look for the blue "Connect" button next to each listing in the dashboard.
For Apple Maps, make sure the appropriate section in your Profile is filled out completely.
🔄 Step 4: Update Listings (Force Sync)
If you've made updates to your business information in the Profile section, you can push those changes live by:
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Going to the Listings tab
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Clicking the Actions dropdown
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Selecting Force Sync
This ensures your updates are reflected across all connected platforms immediately.
If you need additional support or would like us to review your listings setup, contact your TAF Solutions Account Executive or reach us at support@wearetaf.com