Skip to content
English - United States
Contact us
  • There are no suggestions because the search field is empty.

Birdeye Enables Landline Texting — Unlock Seamless Customer Messaging

Birdeye now allows businesses to enable text messaging on their existing landlines — without changing their phone number. This game-changing feature empowers small and medium-sized businesses to engage with customers instantly via SMS, improving response times, increasing lead conversions, and streamlining operations. Watch the official video here.

📲 Your Landline Just Got an Upgrade

In a world where consumers expect instant, convenient communication, Birdeye transforms your existing business landline into a two-way texting channel — all without interrupting your voice service.

No new hardware.
No number changes.
Just better communication.

🎥 How It Works (Watch the Video)

 

Birdeye’s provisioning process allows your landline or VoIP number to send and receive texts. Voice calls remain uninterrupted. Text messages are routed directly into the Birdeye Inbox, giving your team a central place to manage all customer conversations.

💡 Key Benefits for Your Business

  • Improve Response Times – Don’t let calls go to voicemail; respond instantly via text.

  • Boost Customer Satisfaction – Texting is often preferred over calling.

  • Increase Lead Conversions – Responding quickly can make or break a sale.

  • Enhance Team Efficiency – Route and assign conversations easily.

  • Stay Organized – All messages flow into one inbox accessible by your entire team.

🧠 Real-World Applications

  • Healthcare – Appointment confirmations, prescription notices, check-in reminders

  • Legal – Intake process follow-ups, document requests

  • Home Services – Arrival updates, quote approvals, post-service follow-ups

  • Retail & Wellness – Promo blasts, loyalty updates, post-visit check-ins

  • Automotive – Service updates, appointment scheduling, parts availability

🔐 Safe, Secure, and Professional

Birdeye ensures your communication stays secure and compliant, with encryption and industry-best practices that support regulated sectors like healthcare and finance.

🚀 Ready to Modernize Your Phone Line?

Don’t let your landline limit you. Birdeye helps you meet customers where they are — on their phones — by making your current number smarter and more responsive.

📞 Already have a landline?
💬 Want to enable texting?

Let’s activate it today — no number changes, no hassle.

👉 Contact us now to enable texting with Birdeye Messaging.